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Customer Service Courses & Training

Learn customer service best practices, whether you're a customer service professional, manager, or work with customers in your career. Acquire skills in communication, contact centers, CRM software, and more.

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833 Customer Service Courses & Videos Sort by:
Customer service
4m 32s

Customer service

From: Social Media Marketing: Social CRM

4m 32s

Customer service professionalism
6m 36s

Customer service professionalism

From: IT Service Desk Careers and Certifications: First Steps

6m 36s

Customer Service Strategy
50m 50s

Customer Service Strategy

By: Brad Cleveland

50m 50s

The importance of customer service
2m 47s

The importance of customer service

From: Administrative Professional Tips

2m 47s

The impact of customer service
2m 53s

The impact of customer service

From: Calculating the Value and ROI of Customer Service

2m 53s

The customer service process
3m 19s

The customer service process

From: Quality Standards in Customer Service

3m 19s

Phone-Based Customer Service
52m 10s

Phone-Based Customer Service

By: Jeff Toister

52m 10s

The customer service process
4m 14s

The customer service process

From: Quality Standards in Customer Service [2016]

4m 14s

Retail Customer Service
48m 2s

Retail Customer Service

By: David Brownlee

48m 2s

Customer Service in the Field
31m 57s

Customer Service in the Field

By: Noah Fleming

31m 57s

The customer service process
1m 29s

The customer service process

From: Microsoft Dynamics CRM: Customer Service

1m 29s

Delivering great customer service
11m 14s

Delivering great customer service

From: Mixtape: Highlights from LinkedIn Learning Courses

11m 14s

Define outstanding customer service
3m 45s

Define outstanding customer service

From: Customer Service Foundations

3m 45s

Powerful customer service questions
2m 45s

Powerful customer service questions

From: Retail Customer Service

2m 45s

Customer Service: Handling Abusive Customers
39m 50s

Customer Service: Handling Abusive Customers

By: David Brownlee

39m 50s

Customer Service: Creating Customer Value
33m 14s

Customer Service: Creating Customer Value

By: Jill Griffin

33m 14s

Delivering great customer service
1m 57s

Delivering great customer service

From: LinkedIn Learning Highlights

1m 57s

Communicating with customers and customer service
3m 10s

Communicating with customers and customer service

From: Communication for Product Managers

3m 10s

Delivering exceptional customer service
3m 14s

Delivering exceptional customer service

From: Administrative Professional Tips

3m 14s

What is a great customer service email?
2m

What is a great customer service email?

From: Writing Customer Service Emails

2m