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Technology:  IT Help Desk

Become an IT Support Technician

Learn the core concepts of PC maintenance to prepare for a job as an IT technician. From deployment, administration, and networking fundamentals for Windows 10 to the basics of PC anatomy and troubleshooting, develop the skills needed to identify and resolve IT issues.

Develop administration and troubleshooting skills.

Learn installation best practices for hardware and software.

Apply new skills to resolve network issues.

Learning path details

31 hours of expert-created content

14 items of learning content

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You'll learn PC maintenance with these experts

Martin Guidry

Martin Guidry

Martin Guidry is a Microsoft Certified Trainer and an authority on topics such…
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Scott Jernigan

Scott Jernigan

Scott Jernigan has been chief editor at Total Seminars for over 15 years…
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Dan Gookin

Dan Gookin

Dan Gookin is the author of more than 120 titles. He has been writing about…
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Brien Posey

Brien Posey

Brien Posey is a freelance author and speaker, and 15-time Microsoft MVP with…
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Joli Ballew

Joli Ballew

Joli Ballew is a Windows Desktop Experience MVP, a technology trainer, and a…
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Andrew Bettany

Andrew Bettany

Andrew Bettany is a trainer and author specializing in Microsoft technologies…
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Sean Colins

Sean Colins

Sean Colins is a management consultant, award-winning author, certified…
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Mike Meyers

Mike Meyers

Mike Meyers is the industry's leading authority on CompTIA certifications, and…
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Fancy Mills-Knebel

Fancy Mills-Knebel

Fancy Mills has 20 years of experience in training, consulting, recruiting, and…
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