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Technology:  IT Help Desk

Advance Your Skills as an IT Help Desk Specialist

IT help desk specialists need technical knowledge and strong customer service skills to be able to successfully resolve issues. Improve how you perform system administration and maintenance while also enhancing your skills in communication, time management, conflict resolution, and teamwork.

Advance your skills in resolving hardware and software issues.

Learn how to prepare for certification.

Enhance your communication skills for successful interactions.

Learning path details

20 hours of expert-created content

14 items of learning content

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When youre done youll have earned a badge of completion.

Advance your IT Help Desk skills with these authors

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